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Privacy Policy

Effective Date: 01 July 2024

PHE Enterprises Private Limited, we are committed towards protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you are using our mobile application K2 Milk. Please read this Privacy Policy document carefully. By accessing or using the App, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, then please do not access or use the App.

1. Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide to us when you register with the App or use its features. This information may include your name, email address, phone number, and any other information you choose to provide.

  • Device Information: We may automatically collect certain information related to your device, including your device type, operating system, unique device identifiers, IP address, mobile network information and any other technical information.

  • Usage Information: We may collect information about how you use the App, including the features you use, the pages you visit, and the time and duration of your sessions.

  • Location Information: With your permission, we may collect information about your precise or approximate location using various technologies, such as GPS, Wi-Fi, and mobile network information.

  • Other Information: We may collect other information with your consent or as otherwise permitted by law.


2. How We Use Your Information

  • Provide and Improve the App: We use your information to provide, maintain, and improve the App's functionality, features, and content.

  • Personalize Your Experience: We may use your information to personalize your experience with the App, such as by providing you with tailored content and recommendations.

  • Communicate with You: We may use your information to communicate with you about the App, send you notifications, alerts, and promotional materials, and respond to your inquiries.

  • Analyze Usage: We may analyze how you use the App to understand user behavior, trends, and preferences and to improve our services.

  • Protect Our Rights and Interests: We may use your information to protect our rights and interests, investigate fraud and enforce our terms and policies.

  • Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, legal processes or enforceable governmental requests.


3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf such as hosting, data analysis, marketing and customer support.

  • Business Partners: We may share your information with our business partners for joint marketing or promotional purposes.

  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent or investigate possible wrongdoing or protect the personal safety of users of the App or the public.

  • Business Transfers: In the event of a merger, acquisition or sale of all or a portion of our assets, your information may be transferred as part of the transaction.



4. Your Choices

  • Location Information: You can control the collection of location information through your device's settings.

  • Notifications: You can manage your notification preferences within the App or on your device's settings.

  • Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.


5. Security

  • We take reasonable measures to protect your information from unauthorized access, use or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure and we cannot guarantee absolute security.


6. Changes to this Privacy Policy

  • We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the App or by other means.


7. Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us at: care4k2@k2milk.in

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